Future of Banking through a Kiwi Lens

Six impactful changes on the horizon for New Zealand's banks

What does 2020 hold for New Zealand's banking sector, and how can they prepare for it today? These are some of the high-level questions posed in The Future of Banking through a Kiwi Lens report.

Strategy& in Australia has published the report, the New Zealand version of which has a foreword from PwC Banking and Capital Markets Leader Sam Shuttleworth, to shine a light on one of the world's oldest and quickly changing business sectors.

The report details the six most impactful changes playing on Australian - and, by association, New Zealand - banks over the next three years:

  1. Changing demographics
  2. Changing technology
  3. Changing consumer behaviour
  4. Asiafication
  5. Interventionist government
  6. A subdued macro economy

These are all issues for the Kiwi banking sector to get its head around before the turn of the decade. That's why The Future of Banking through a Kiwi Lens report also identifies six proposed priorities for New Zealand banks in the run up to 2020:

  1. Explicitly organise around the customer
  2. Simplify the organisation
  3. Optimise footprint throughout the value chain
  4. Focus of specific areas of innovation
  5. Proactively embrace regulation
  6. Put your culture to work

Contact us

Sam Shuttleworth

Sam Shuttleworth

Partner, PwC New Zealand

Tel: +64 21 976 949

Kris Nygren

Kris Nygren

Partner, PwC New Zealand

Tel: +64 21 555 172

Andy Symons

Andy Symons

Partner, PwC New Zealand

Tel: +64 21 410 732

Greg Doone

Greg Doone

Partner, PwC New Zealand

Tel: +64 21 863 396

Karl Deutschle

Karl Deutschle

Partner, PwC New Zealand

Tel: +64 21 352 383

Mark Russell

Mark Russell

Chief Operating Officer, PwC New Zealand

Tel: +64 21 568 444

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