The gap between the business and the traditional IT department is widening. With ever increasing pressure to perform, business units – frustrated by rigid organisational structures – are circumventing the CIO organisation to achieve their own IT outcomes.
Known as ‘shadow IT,’ it is not a new concept. For many years, users and business groups have downloaded unsanctioned software. However, the recent explosion in shadow IT though has been dramatic.
The culture of consumerisation within the enterprise – having what you want, when you want it, the way you want it, and at the price you want it – coupled with outdated technologies and IT models, has accelerated the adoption of cloud computing by business units and individual users.
The shadow cloud, the unsanctioned and uncontrolled use of cloud services, has now emerged as today’s equivalent of the shadow IT problem creating both risks and opportunities for business.