PwC New Zealand’s response to COVID-19

Effective 14 May

PwC New Zealand is taking considered action to protect the health, safety and wellbeing of our people, contractors, clients, suppliers and the wider community. We have implemented safeguards that meet the New Zealand Government’s guidance for operating safely at Alert Level 2. 

From Monday 18 May all PwC New Zealand offices are partially open. A safe number of our people can hold essential client meetings or work from our offices should they need to. 

Guidance for clients, guests, suppliers and contractors visiting PwC offices in New Zealand
  • Contact tracing measures and systems to maintain accurate records of all visits to PwC premises as required under public health guidelines are in place.  All visitors to our offices will be asked to register their details at reception on arrival.

  • Meeting rooms are configured so that appropriate physical distancing can be maintained at all times.

  • PwC clients or visitors who are unwell, or with cold or flu-like symptoms are advised to stay home and not attend meetings at any of our offices.

More information on visiting PwC offices during Level 2 can be found here

Other measures we have put in place 

These include:

  • Sharing our COVID-19 health and safety plan with all staff.

  • Asking all our people to keep a daily electronic diary of contacts made outside their bubble that can be made available to public health authorities on request.

  • Reminding our people that if they are unwell with, or have been in close contact with anyone with, flu-like symptoms or a high fever they must not come into the office and should check in with their GP or healthline.

  • Advising our people that anyone who has been in contact with someone who has, or is suspected of having, COVID-19 must: 

    • self isolate

    • contact their GP or Healthline and arrange a test for COVID-19 

    • follow public health guidelines

    • not enter PwC premises or go to client sites for at least 14 days.

  • Increasing cleaning measures in all of our offices, making additional cleaning and sanitising products available to our people and reminding people of Ministry of Health guidelines.

  • Making PPE packs available on request for any of our people (masks, disposable gloves, hand sanitiser, antiviral spray) working at client sites.

  • Where our people are required to attend a client site for essential work, our priority is ensuring their and our client's safety.  Any request for one of our team to attend a client site will require Managing Partner sign off.  We also require confirmation that clients’ COVID-19 health & safety plans comply with the Government’s guidance and that appropriate contact tracing measures are in place.  

At Alert Level 2 the majority of our people continue to work from home. Working flexibly is a key part of how we operate and everyone at PwC is well equipped to work outside our office environment. Our IT systems are designed to suit a remote workforce including  virtual meeting and technology solutions designed to help us work effectively with each other and our clients across multiple locations. 

Our teams remain available to you and focused on providing the support you need. 

Guidance for managing COVID-19 response and recovery in your organisation

As the wider impact of COVID-19 becomes more apparent, New Zealand businesses have a number of considerations to ensure that they are able to respond and recover effectively. We have put together guidance  for responding to the business impacts of COVID-19 and have a team that can help with response, recovery and planning for the future.

Contact us

Mark Averill

Mark Averill

CEO and Senior Partner, PwC New Zealand

Tel: +64 21 646 418

Cecilia Burgess

Cecilia Burgess

Managing Director, Operations, PwC New Zealand

Tel: +64 21 677 633

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