People and change

PwC’s People and Change team guides and advises businesses on the best way to approach business transformation with their people by their sides.

The only way to bring about change – with people on your side

Did you know that 75% of change projects fail because they don’t address people, organisational and cultural issues?

Great leaders know that change only sticks when the people it affects are involved in the process of bringing it about. Solid strategies, processes and technologies alone don't deliver results; people remain the point at which all roads intercept. For this reason, they must accept, adopt, drive and sustain the change in order for the organisation as a whole to realise any benefits.

That’s why getting the best from people at every level makes for a serious and sustainable competitive advantage. They say change is the only constant, and it’s people who are constantly involved in making change a success.




How PwC can help

As part of PwC’s Consulting practice, we focus on understanding our clients’ organisational culture and the concerns of employees and other stakeholders in order to create the solutions that fit.

In fact, PwC’s Fit for Growth model identifies people as part of an organisation’s key capabilities through which you can drive growth. The next steps involve structuring your costs around those capabilties, and rewiring the organisation to support the mission of putting resources into the right, growth-ready areas of the business to activate positive change.

The breadth of our services include:

  • human capital management (HCM) implementation and support
  • working with managers and leaders to develop their understanding and management of people
  • involving the people impacted by change and enabling them to drive and sustain the transformation
  • designing processes that provide the control and coordination needed to manage projects and programs successfully, achieving the right business results
  • crafting strategies for people development and growth
  • engaging and motivating a diverse workforce, helping them to focus on the right things and strive for excellence
  • ensuring the right people with the right skills are in the right roles at the right time
  • establishing a culture that enhances the organisations overall competitive advantage
  • creating benchmarks for HR efficiency and effectiveness
  • structuring the organisation with the right capabilities and leadership to execute business strategy.

PwC’s global presence also helps here. We have the widest possible perspective on people and change management, and can provide New Zealand businesses with tried and true approaches – such as Fit for Growth. With change such a constant and valuable commodity, we aim to provide the resources and capabilities to make it proactive and profitable.


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Jeroen Bouman

Consulting Managing Partner and Wellington Market Managing Partner, Wellington, PwC New Zealand

+64 21 585 753