Outsourced Services and Cloud Computing
Outsourced Services and Cloud Computing
The information on this page is about PricewaterhouseCoopers (NZBN 9429044819965), PricewaterhouseCoopers Consulting (New Zealand) LP (NZBN 9429043294114), PwC Advisory Services (NZBN 9429030421615), PwC Legal (NZBN 9429042425953), the PwC Foundation (NZBN 9429050409716), and entities owned or controlled by PricewaterhouseCoopers.
Please refer to the privacy policy at: https://www.pwc.co.nz/privacy.html if you want to know more about how the above entities handle personal information.
Below, we outline the types of outsourcing and cloud computing services that we may use in delivering our services. Given the breadth of our business, there may be circumstances where our outsourcing and cloud computing capabilities may differ from the information on this webpage. Where this is the case, we will generally provide you with supplementary information as we engage with you.
Outsourced Services
An outsourced service is a service involved in outsourcing a material business activity (being one which has a significant role in the quality, timeliness or scale of our services) to a third party, but excluding internal operational activities or activities that merely support our services, such as record storage, software application hosting or informational reference sources.
| Outsource service provider | Geographical location of where the outsourced services are performed |
Nature and extent of the outsourced services |
PwC Network firms (excluding the firms specifically mentioned below) |
For a list of where the PwC Network Firms are located, see PwC offices. | We may work with other PwC member firms where necessary for administrative purposes and to provide professional services (e.g. when providing services involving advice from PwC member firms in different territories). |
| PricewaterhouseCoopers Service Delivery Center (Kolkata) Private Limited | India | Services include audit procedures, tax compliance, accounting function support and digital transformation. |
| PricewaterhouseCoopers Service Delivery Center (Manila) Limited | Philippines | Services include audit procedures, tax compliance and accounting function support. |
| PricewaterhouseCoopers IT Services Limited (PwCITS) and its subsidiaries | PwCITS and its subsidiaries provide support across the PwC Network firms. PwCITS is based in the UK, but work could be undertaken through its subsidiaries and other PwC Network firms. For a list of where the PwC Network firms are located, see PwC offices. | Shared services include back-office IT network and infrastructure services. |
Cloud Computing
Cloud computing means computing resources that are usually provided by a third party over the internet, including on-demand access to networks, servers, data storage, databases, software and applications.
PwC New Zealand uses third party cloud providers to support us in providing our services and to help provide, run and manage our internal IT systems. The servers powering and facilitating that cloud infrastructure are located in secure data centres around the world and data may be stored in any one of them. Further details of these providers are included below.
Core Cloud Computing Providers
The following cloud computing providers provide cloud services that are a core part of PwC’s operations infrastructure firmwide, and some of these platforms underpin a variety of software applications that we use in our client engagements. In addition to the cloud providers storage capabilities and controls, PwC has implemented generally accepted standards of technology and operational security designed to protect client information from loss, misuse, alteration or destruction.
| Core cloud computing provider and platform | Geographical location |
How information will be stored |
Google Inc., providing Google Workspace applications, such as Gmail, Google Calendar, Google Drive, Google Docs, Google Slides and Google Sheets |
For the most up to date list, please refer to the Google website. | Data that is entered into any of the applications is transferred to, and rest in, Google’s data centers throughout the world. Storage and accessibility are subject to Google’s security standards, see Google's website for further information. |
| Microsoft Inc, Providing Azure data hosting services | Australia (Australia East, Australia Southeast), Singapore, Germany and the US | Data that is entered into applications hosted on Azure will be processed and rest in the Azure environment in the indicated regions.
Storage and accessibility is subject to Microsoft security standards, see Microsoft’s website for further information such as SOC2, ISO27001, IRAP. |
| Microsoft Inc, Office365 productivity software such as Word, Excel, PowerPoint, Outlook and SharePoint. | The Macro Region Geography 2 - Asia Pacific Data centres are in Australia, Hong Kong Special Administrative Region, Japan, Malaysia, New Zealand, Singapore, South Korea. Please see this link for more information. | Data that is entered into Office365 applications is processed and rest in the Azure environment in the indicated regions.
Storage and accessibility is subject to Microsoft security standards, see Microsoft’s website for further information such as SOC2, ISO27001, IRAP. |
| PricewaterhouseCoopers IT Services Limited (PwCITS) and its subsidiaries, providing IT infrastructure and IT support services, including data centres and hosting services | Singapore, Germany and the US | Data that is entered into applications hosted on the data centres is transferred to and rest in the servers provided by PwCITS and its subsidiaries, which are located in one or more of the indicated locations, depending on the application. Data that is entered into applications hosted on the hosting services is transferred to and rest in public cloud hosting environments of PwCITS or its subsidiaries, in one or more of the indicated locations depending on the application. Storage controls are attested to under SOC2 and ISO27001. |
