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In our complex world, risk is all around us, and changing constantly. Organisations must understand and manage risk with eyes wide open. This creates resilience to ensure they survive, thrive and grow.
Businesses need to manage a level of risk today that would scarcely have been imaginable a few years ago. The interconnectedness and velocity of risk has increased in recent years, and now requires different approaches to identify, and the entire organisation to address. By being proactive in preparing for and adapting to risk, your business can become more resilient to change.
We can help you create a panoramic view of your unique risk landscape, so you can act boldly and purposefully.
Explore our capabilities
Helping you to optimise processes to excel strategic and operational performance
We understand that you face interconnected risks as you strive to achieve strategic and operational objectives. Your management and response to interconnected risks is what we term ‘controls’ - and these help depict your competitive advantage.
Having too few controls may leave you exposed, but too many can symbolise overinvestment of resources that could be better used elsewhere. We can support your business by tapping into our:
Multidisciplinary lens - not only do we have deep risk, controls and process expertise, we also have subject matter experts and industry, data and technology specialists.
Transformative focus - we partner with you by providing healthy critique and challenge before, during and after transformative change, as well as on BAU.
Knowledge of what good looks like - we can provide insight on what is working versus not, preserving your strengths while striving to continuously improve and optimise your practices.
Pragmatic commitment - we do not simply leave you with identified observations; we provide tailored recommendations to take you forward and position you for success.
Our internal audit practice collaborates closely with boards, committees, executives and management to tailor how we help you. Examples include:
Setting up, transforming or being your internal audit function
Managing your key strategic, operational and emerging risks
Delivering outsourced, co-sourced or requested internal audit projects by leveraging our expertise and experience
Demystifying, simplifying or optimising processes to align to stakeholder expectations
Being a partner or independent quality assurance provider for your programmes and projects that provides real-time critique and challenge on key risks, processes and controls design
Root cause analysis when things go wrong or sub-optimal outcomes are achieved
The better you manage your risks, the better you manage your business.
Our Governance, risk and compliance services build trust and confidence for organisations, empowering you to navigate uncertainty to achieve your strategic objectives.
Organisations today are operating in an environment of unprecedented, and increasing, uncertainty. Today, more sources of risk and complexity exist, ranging across new technologies, cyber threats, regulatory requirements and an evolving landscape of environmental, social and governance (ESG) related uncertainty. Risks are now global and dynamic, which means there is often little time to plan and prepare. In the face of increasing volatility in the business environment, governance, risk and compliance (GRC) capabilities have become particularly important.
Uncertainty presents opportunity, and organisations that embrace this and a proactive approach to GRC can assist their growth and deliver sustained outcomes while building trust with key stakeholders. Moving far beyond ‘ticking boxes’, or merely seeking to mitigate or avoid risk, organisations that embrace GRC as a strategic capability are better able to anticipate change, adapt and pursue opportunities with confidence - all powerful drivers of competitive advantage and growth.
Our governance, risk and compliance services are created to help you effectively manage uncertainty. With our team’s skills, experience and knowledge of risk management, we can assist you to:
Assess your current maturity state of governance, risk and compliance management practices, and develop clear strategies to achieve your desired future state
Enhance your governance, risk management and compliance frameworks, building the trust and confidence of key internal and external stakeholders
Evaluate your risk culture and develop strategies to improve risk culture where required
Consider your key risks at a strategic and operational level to improve your understanding and management
Define your risk appetite to enable organisational agility and effectiveness through appropriate risk taking
Understand and address your important ESG related risks
Develop risk indicators that provide clear insight into the effectiveness of your GRC activities
Develop higher-quality insights and reporting – integrating governance, risk and compliance information to allow for more effective decision making
Understand and comply with emerging regulation in a way that is sustainable for your business
Respond to regulator intervention to enhance confidence in your compliance approach going forward
As an outcome, we support organisations to:
Improve business effectiveness - by taking a holistic view of the business, governance, risk and compliance activities are appropriately directed
Protect your reputation - company reputation is enhanced when risks are effectively managed
Our team keeps across digital risks, helping organisations to build confidence and trust in their technology, data and security.
Managing risk in the digital age. Technology, and the data it holds, is fundamental to all organisations. You, your customers, third parties, regulators and shareholders – need to trust it. With it:
Your customers will work with you online and have confidence that you’ll keep their data safe and look after their privacy
Your suppliers will be confident that your systems won’t fail on them
Your organisation has the means to move forward, change and embrace new digital opportunities
Confidence follows trust, and that comes from knowing there’s resilience built into your systems, security around your data and digital assets, and the skills and capabilities in your organisation to transform with the world.
We can help you build digital trust. By keeping track of current and developing risks, we design digital governance and risk-management resources for New Zealand organisations to use.
We also take guidance from global trends in digital risk management. The PwC Risk Services framework is a comprehensive and proven approach to getting started with better governance or embracing your next technology opportunity.
Our services cover everything from strategy to operations and compliance assistance, meaning we can be there how and when you need us. For example, we can help you with:
Business continuity planning
Cloud security design and management
Cyber security strategy, risk and governance
Digital risk management
Identity and access management
Incident management and response
IT internal controls
Managed security services
Privacy program development and management
Technology internal audit
Training and awareness
Transforming data into insights to drive your success
Transform your data into knowledge
Data plays a vital role in analysing risks for organisations. By leveraging data, companies can identify and assess potential risks and take measures to mitigate them. It can be used to build confidence in critical business decisions, optimise business processes to improve customer experiences, and identify new market opportunities; ultimately leading to improved revenue and a competitive advantage in the market.
Our data team brings vision, methodologies, processes, tools, skills and experiences to help organisations through:
Data strategy - aligning your data-related investments to support business objectives, enabling you to make informed decisions and optimise your operations
Governance - improving your decision-making, maximising returns on data-related investments, improving collaboration, and helping comply with regulatory requirements
Architecture - organising and structuring your data models in ways that are easy to understand and consume, making data more effective across the organisation
Privacy - protecting personal information and sensitive data from unauthorised use or disclosure
Ethics - using data in a responsible and ethical manner, building trust in your reputation and complying with regulatory requirements
Quality - identifying issues in data and making recommendations to remediate, improving trust in decision making and improving the effectiveness of your operations
Analytics - helping to establish analytical capabilities within your organisation, improving management’s access to insights
Process analytics - letting the data tell the story of business processes, helping provide transparency and identify root causes of inefficiencies
Fraud analytics - identifying areas of potential misappropriation or process inefficiencies, minimising further loss or damage
Migration - helping to identify data risks and issues early, and collecting evidence that the migration was successful, reducing downtime and the need for remedial work
Bespoke - access to data capabilities on demand from an independent perspective
Remediation - helping to scope the size of incidents and identify how to remedy, enhancing customer satisfaction and improving reputation
Holiday Pay - gaining confidence that the organisation has complied with labour laws, that employees have been paid accurately, building trust with your employees
Storytelling - helping to focus narratives using data visualisation to communicate complex insights effectively and maximise the engagement of audiences
Solution development - augmenting business change or operational initiatives with data capabilities, turning ideas into reality
Analytics as a Service (AaaS) - providing scalable data analytics capabilities to meet changing business needs, including access to more advanced skills
We draw on our transformation experience and knowledge of established project management standards to help bring great projects to life
Bringing great ideas to life
Recent times have shown us unprecedented amounts of change; environmental, societal and organisational, all of which impact our technology platforms and business solutions, driving the need for transformation on a consistent basis. Projects and programmes are an integral part of this change, and those companies that stay ahead of their competitors constantly look to launch new ideas, products, services and projects.
In today’s environment, the success of a project can have a significant impact on your organisation’s ability to achieve its strategic objectives. Despite this, 70% of projects don’t meet the expectations of their stakeholders, and 88% don’t realise the benefits outlined in their business case.
In our experience, organisations that successfully execute on transformation programmes and projects employ project management in a way that capitalises on innovation, closely monitors and measures progress, and confirms that efforts are aligned with the organisation’s strategy. Successful projects characteristically have the right tools, skills and resources in place – which is where we come in.
Our transformation confidence team helps you understand what is working well, identifies the root cause of challenges, and provides recommendations using deep industry knowledge and experience. We’re here to be hands on and help organisations proactively and pragmatically manage their change risk every step of the way.
We draw on our transformation experience and knowledge of established project management standards to help bring great projects to life. Some of the specific services we can provide include:
Assessing your project management approach to gauge your ability to proceed
Conducting foundation reviews to determine if the project is set up for success
Evaluating your project mobilisation readiness
Running project health checks
Providing stage gate reviews
Business process analysis and mapping
Controls by design
Conducting change management assessments
Providing a benefits realisation framework
Helping you make sense of an uncertain and volatile future
We are leaders in actuarial and risk modelling services. We provide insights and solutions for all businesses that face significant and complex risks, not just insurers. Our risk and analytical skills help our clients make financial sense of an uncertain future so that you can act decisively on the issues that really matter.
Quantitative insights for business intelligence
Climate change, demographic shifts, consumer sentiment, economies in flux – risks can come in many forms. For organisations, while they may seem ever-present, they don’t have to be unmanageable.
At PwC, we believe that risk is an opportunity to drive growth and if you can measure it, you can optimise it. Connecting a diverse team of actuaries, data scientists, and climate scientists with expertise in risk quantification, we can enhance business decision making through actuarial and risk modelling, and help our clients to act decisively on the issues that really matter.
In a landscape as dynamic and complex as today’s, optimal outcomes cannot be left to chance. With smarter predictions powered by advanced analytics, you can expect better, more timely outcomes. Covering challenges from traditional insurance, credit risks for banks, capital management in the face of uncertainty or the impact of ESG initiatives, our Risk Modeling Services combine deep, quantitative, financial-focused modelling with business insights so you can look forward and proceed with confidence.
We help businesses to look at the bigger picture, by striking a balance between staying competitive, driving innovation and preserving our natural environment.
Sustainable business solutions for a complex world
Sustainability, climate and nature are rapidly becoming critical considerations for all businesses around the world. Customers, employees, regulators and investors are demanding greater transparency and action to mitigate and address the impact of climate change. This means corporate behaviours which support a wide range of environmental, social and governance (ESG) considerations are not only required to preserve our planet but to protect the brand, reputation and long term viability of businesses.
These transitions are already presenting many new challenges and opportunities across the economy and require businesses to move proactively, at an increasing pace. PwC has the resources and expertise to assist you and your organisation to stay ahead of the game. We support organisations to mitigate risk and preserve your licence to operate as we all work together to create a sustainable, environmentally responsible, low carbon future.
Learn more about Sustainability, climate and nature at PwC
We protect the value and reputation of your business by supporting you to manage the risks associated with fraud and misconduct, financial crime, regulatory interventions, and other unplanned events.
Economic, environmental, geopolitical, social and technological pressures are creating a risk landscape that is more complex than ever before. Organisations face numerous challenges and risks – often when they can least afford to deal with them.
For nearly two decades, PwC’s Global Economic Crime Survey has investigated global trends showing that, while some issues remain pervasive, new approaches will continue to emerge to respond to economic crime. One thing that’s clear is that fraud and misconduct remains a serious concern. Assisted by technology, our Forensic Services team can help you prepare for, respond to and recover from unplanned incidents.
As an independent and trusted advisor, our team comes from a wide variety of backgrounds, including law enforcement, financial crime specialists, financial audit, experienced investigators, forensic accountants, computer forensic consultants and intelligence and research analysts.
With a network of 3,500 forensics practitioners covering all regions of the globe, we have access to the support and resources of the PwC Global Network to help resolve your challenges, wherever they may be.