We run your operations with tech and talent so you can run faster, scale smarter, lead stronger
Managed services
Managed Services - PwC New Zealand
Introduction to PwC New Zealand’s managed services
As economic pressures increase, so too does the demand for predictable cost structures and productivity gains. Throw into the mix regulatory and compliance, and digital platform complexity, and it can be tough for businesses to tread water in today’s environment, let alone get ahead.
That’s where our managed services offering can make a positive difference to your core operations. We partner with you to deliver secure, scalable services that offer greater efficiency and service. Our focus on continuous delivery means your systems stay up to date with the latest tech. And you bet we make premium use of AI capability.
We take care of the day to day, so you can focus on meeting the challenges of tomorrow.
PwC is a Leader in The Forrester Wave™
Cybersecurity Consulting Service, Q1 2026
Our managed services solutions
- Application Managed Services
- Managed Security Services
Application Managed Services
Our Application Managed Services team can run, operate, support and monitor your key applications. If you are asking the question, “Who will run this, optimise it, and improve it?” Then look no further than PwC New Zealand. We deliver the following:
- Stability and reliability: consistent SLA-driven operations, robust incident, problem and change management, and controlled release cycles.
- Optimisation and efficiency: process standardisation, automation of repetitive tasks, reduction of technical debt and improved platform performance.
- Enhancement and innovation: structured backlog management, business-led release adoption and ongoing capability uplift aligned to strategic priorities.
- Commercial predictability: scalable delivery models, flexible capacity constructs and productivity glidepaths embedded into the service.
Managed Security Services
Our Managed Security Services help organisations confidently navigate digital risk by combining business-aligned advice, specialist delivery and always-on operational support.
Delivered through a single, trusted model with global capability and local expertise, our offering spans three integrated services - Managed Identity Services, Managed Cyber Defence and Managed Cyber Risk, across six capability areas:
- Identity Governance and Administration (IGA)
- External Identity Management (CIAM)
- Security
- Cyber Defence (SOC)
- Platform and Automation
- Cyber Risk
Together, these services strengthen resilience, enhance governance and visibility, and enable organisations to move faster with confidence in an increasingly complex digital landscape.
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Shannon Hawker
Jo Richardson
