PwC Scale Up Workshop

PwC Scale Up Workshop provides answers to the most important challenges facing business owners.

This is an interactive and hands-on two day workshop covering the most important elements for ambitious business owners to successfully scale their business up for growth. If you own a sound, established business wanting to manage double digit growth, this workshop is tailor-made for you.

We believe that helping good businesses grow to become great businesses will underpin New Zealand’s long term relevance in the global marketplace, which in turn provides a better future for our kids.

"PwC Scale Up brought life to what was previously another language."

Hayley Molloy Owner, Molly Woppy

Interested? Learn more about the advantages of PwC Scale Up Workshop

Why should I trust PwC with my small/medium business?

  • We believe that helping good businesses grow to become great businesses will underpin New Zealand’s long term relevance in the global marketplace, which in turn provides a better future for our kids.
  • SME businesses fuels the economic success of New Zealand and is the foundation for a sustainable economic future.
  • We have over 100 years of experience in helping kiwi businesses grow by creating the right winning business growth formula that is tailor-made for their business – it’s not an off the shelf solution.
  • Our expertise range from business to sales strategy, customer marketing and digital transformation solutions to data analytics and system assessment to finance and accounting services.
  • PwC is about SME businesses, the great advantage is that we take the learning, experience and critical success factors of large corporates and making it relevant with solutions and services that are valued, cost efficient and affordable.

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What will my business gain?

PwC’s Scale Up Workshop will answer your questions on:

  • Learning how to attract more customers and the secrets to retaining them.
  • The most important fundamentals I should focus on to grow my business.
  • Drawing insights and making smarter decisions from my business data.
  • Understanding how my customers think and their buying behaviours.
  • Which digital technology is right for my business and how to implement it successfully to scale.
  • The impact on businesses in the modern age of a digitally connected global and local marketplace.


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What else is included with the PwC Scale Up Workshop?

The two day workshop includes a subsequent private consultation session with a PwC business advisor to delve deeper and broaden your framework and to apply the learnings successfully into your business.

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How much does the workshop cost?

$1,750 (excl GST) for up to two people to attend from each business. Tea breaks and lunches are included. Car parking at AT Downtown carpark is included.

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Why should I, as a business owner or decision maker attend?

Over the two days you’ll come away with:

  • A framework to take back to your business to begin to implement and execute your growth effectively.
  • A network of like-minded business owners and share great ideas.
  • Connections with industry leading experts who can assist you in developing your business growth successfully.


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Why should two people from my business attend?

We found that businesses benefitted the most by having two key decision makers attend the workshop. This enables you to work as a team on many of the interactive and brainstorming sessions. It also allows problem solving issues that are relevant to you, and more importantly having the control to implement the solutions into your business. Do not be concerned if a second person is unable to attend as we will pair you with a PwC business advisor.

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What is the workshop agenda and topics?

Day 1

  • 9.30am commences.
  • Welcome and guest keynote speaker.
  • Why customer centricity is fundamental.
  • The importance of understanding your customers’ experiences.
  • Developing your business strategy and executing it effectively.
  • Building measurable and effective sales strategies.
  • 5.00pm networking drinks.

Day 2

  • 8.30am commences.
  • Using design thinking to drive performance.
  • Using digital technology for speed and scale.
  • Making informed decisions by using data & analytics.
  • Prioritising actions to grow your business.
  • 3.30pm reflections and close.

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Trends and challenges of small and medium businesses

The PwC global small and medium business survey 2018 covered 2,953 participants in 53 countries who were interviewed from April to August 2018 in companies with $5m+ sales turnover.

Do you see similarities and face similar challenges? Register for the PwC Scale Up Workshop today to get answers that are tailor made for your business.

84% of businesses expect their revenues to grow with 16% saying it will be “quick” and “aggressive”. Levels of optimism are at their highest for over 10 years.

PwC insight: First generation businesses outperform those run by subsequent generations in their ability to achieve double digit growth, highlighting the need to balance business model continuity with an appetite for disruption.

Key facts:
  • 42% of first generation businesses have the highest level of double-digit growth amongst businesses.
  • Having a clear set of values and purpose creates the competitive advantage.
Key figures:
  • 69% of respondents saw revenue growth in the 12 months before the survey was conducted.
  • Among the top challenges businesses are facing are: innovation (66%), accessing the right skills and capabilities (60%) and digitalisation (44%).
  • Businesses achieving growth rates of over 10% tend to have a clear sense of values and purpose.
Questions for consideration:
  1. Do you have a long term strategy or plan in order to deliver growth? How are you planning to execute this?
  2. Do you have the skills and the right level of funding to achieve your growth ambitions in new markets?
  3. How will you digitise to ensure continued growth as a business in the future?

75% of businesses believe having a clear set of values created a competitive advantage. 53% of businesses reporting double-digit growth have clear, written articulation of values.

PwC insight: There is an enormous opportunity for businesses to start generating real gains from their values and purpose by adopting an active approach that turns these into their most valuable asset.

Key facts:
  • Companies that are managed with strong values, a clear purpose and an eye for legacy will tend to build trust and loyalty among staff, suppliers, and consumers, and will have a greater resilience during downturns.
  • Our research shows that businesses that make their values and purpose explicit and measurable, and incorporate them into strategic plans, see better returns and greater longevity.
Key figures:
  • 84% of businesses with over 10% annual growth had a clear sense of agreed values and purpose, compared to 76% among those that had a slower rate of growth.
  • 75% of family owned businesses believed they had a significant advantage over non-family business because they have stronger culture and values.
  • Only 49% of respondents had values articulated in written form. This rose to 53% among businesses generating double-digit growth.
Questions for consideration:
  1. Do you have a codified set of values that the business bases its activities upon, and is communicated throughout the business?
  2. Do your values articulate the uniqueness of your business?
  3. Are you attracting the right staff and customers with your values?

66% of businesses are concerned about the challenges of innovation and 44% are concerned about digitalisation.

PwC insight: A good place to start addressing this is the board – a combination of directors with outside experience and the right skills can be hugely beneficial. Another focus can be on millennials, who are extremely tech-savvy. And importantly part of a small businesses legacy will be determined by the way in which they encourage the next generation to be involved.

Key facts:
  • Business owners and leaders recognise the challenge of digital technology, but it doesn’t mean they are ready for it.
  • The respondents who felt most vulnerable to digital disruption are media and entertainment (65%), retail (53%), financial services (52%).
  • Millennials are digital natives and represent a good solution to the skills gap, and can determine a positive and lasting legacy for the business.
Key figures:
  • 30% of respondents say they feel vulnerable to digital disruption (up from 25% in 2016).
  • Key technological challenges cited by businesses were digitalisation (44%), cybersecurity (39%) and the growth of AI and robotics (22%).
  • 57% are aiming to make significant steps in terms of digital capabilities in the next two years.
Questions for consideration:
  1. What trends are driving change within your industry and which of your products could be vulnerable to new technology?
  2. What are you doing to take the business forward and explore new ways of working and interacting with customers digitally?
  3. How are you utilising the skills and appetite of the next generation to develop a business strategy fit for the digital world?

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