Sentiment Analysis
Enhance understanding with customer data analytics.
Analyse large sets of unstructured customer feedback data, such as NPS surveys, to analyse thematic trends and sentiment, and identify key focus areas for commercial diligence.
Apply sentiment analysis to a wide range of unstructured data sources including internal management reporting to understand trends and key issues prior to diligence.
Key outcomes:
Identify value or potential issues that may not be reflected in the financial statements.
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